Privacy Policy

If you have any questions or concerns about privacy, these should be addressed to marketing@selcobw.com. At selcobw.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.

What information do we collect? How do we use it?

When you register your online account, we need to know your name, email address, year of birth, trade card number and postcode. Giving us this information ensures you are able to create an online account so you can see prices and use features reserved for registered customers. We personalise your shopping experience by using your in-branch purchases data to shape our recommendations and special offers about products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store. We may also use the information we collect to occasionally notify you about important functionality changes to the website, new selcobw.com services and special offers we think you’ll find valuable.

How does selcobw.com protect customer information?

The information you provide us with will not be shared with third parties unless it is a requisite for us to be able to deliver a service to you. We will ascertain that we will comply with the UK Data Protection Acts of 1984 and 1998 when making use of information provided by you via online forms on this website, any type of communications that you may use to contact us, or any databases we use to retain your details.

Will selcobw.com disclose the information it collects to outside parties?

We will never divulge any of your personal details, by which we mean your name and address or email address, to any third party for them to market un-related products or services to you. We may use your details to advise you of money saving offers, or major changes at www.selcobw.com. We may subcontract a third-party to mail offers to you from ourselves but they will also be bound not to divulge your personal information to third parties. Third-party cookies may be used to track behaviour on our site by third parties. These cookies do not contain any personal details. To find out about our Cookie policy, click here. Your information will be held by Selco Builders Warehouse (or its successors, assigns or purchasers) and, other than for the purpose of fulfilling your order, may be shared only with other companies within the Grafton Group plc group of companies. If you do not wish to receive information from Selco Builders Warehouse about our promotional offers from time to time please email us at info@selcobw.com.

How to contact us

You can contact the Selco marketing team by either phone (01564 821000), email (marketing@selcobw.com) or write to:

Selco Support Centre
Boundary House
2 Wythall Green Way
Wythall
Birmingham
B47 6LW