ER Advisor

What You'll Be Doing

• Respond to all employment relations queries in line with our policies, and within our agreed SLAs after asking all relevant questions to fully understand the situation and query
• Draft relevant letters and supporting documents, ensuring they’re well written, grammatically and factually correct, include everything that is necessary, and written in a way to minimise risk
• Ensure stakeholders understand the policies, processes, options/advice given, and tools available
• Provide effective administration in relation to casework, logging and maintaining on PeopleXD
• Proactively contribute to the team, working collaboratively, sharing knowledge, giving feedback and ensuring an effective working relationship
• Use MI to identify trends and recommend appropriate action to improve performance and drive continuous improvements of our service
• Attend internal and external training as required
• Keep up to date and informed with relevant legislation
• Provide face to face and note taking support to managers in the Support Centre
• Maintain and develop supporting tools, such as policies and framework
• Case manages complex cases, striving for a satisfactory conclusion whilst informing the appropriate People Partner and Regional Trading Director for the area

About You

• Currently operating in an ER / HR Advisor / Generalist role
• Able to demonstrate credible ER knowledge
• Strong listening and communication skills – both verbal and written
• Strong influencing, coaching and questioning techniques
• Attention to detail

Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:

Work-Life Balance & Extras

• Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
• Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
• Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
• Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
• Free Breakfast – Start your day right with access to our in-store and office pantries.
• Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
• Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!

Financial Benefits

• Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
• EarlyPay – Access your earned wages before payday when you need them.
• Profit-Based Bonus Scheme – We work hard and celebrate success with quarterly and yearly bonuses.
• ShareSave Scheme – Share in the success you help create!  Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
• Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

• Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations
• with a GP.
• Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
• Life Assurance – Protection for your loved ones should the unexpected happen.
• Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
• Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier

About Us

Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package.

We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.