ER Advisor

The Job

• Respond to all employment relations queries in line with our policies, and within our agreed SLAs after asking all relevant questions to fully understand the situation and query
• Draft relevant letters and supporting documents, ensuring they’re well written, grammatically and factually correct, include everything that is necessary, and written in a way to minimise risk
• Ensure stakeholders understand the policies, processes, options/advice given, and tools available
• Provide effective administration in relation to casework, logging and maintaining on PeopleXD
• Proactively contribute to the team, working collaboratively, sharing knowledge, giving feedback and ensuring an effective working relationship
• Use MI to identify trends and recommend appropriate action to improve performance and drive continuous improvements of our service
• Attend internal and external training as required
• Keep up to date and informed with relevant legislation
• Provide face to face and note taking support to managers in the Support Centre
• Maintain and develop supporting tools, such as policies and framework
• Case manages complex cases, striving for a satisfactory conclusion whilst informing the appropriate People Partner and Regional Trading Director for the area

About You

• Currently operating in an ER / HR Advisor / Generalist role
• Able to demonstrate credible ER knowledge
• Strong listening and communication skills – both verbal and written
• Strong influencing, coaching and questioning techniques
• Attention to detail

What’s in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Hybrid working.
• Profit Based bonus scheme.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK’s fastest growing builders’ merchants? We’re on the lookout for enthusiastic and ambitious individuals with a ‘can do’ attitude to help us serve the nation’s tradespeople.

We won’t pretend it’s not hard work and at times a challenging environment however you’ll be working with some great people and in return we offer a first-class rewards package.

We’re growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.